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FAQ

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Q:I want to apply for an acount ID. When I filled my information and clicked the "submit" button, the website was linked to 'Sever Error' page.
A:Please check your Name filled in the table. Use short name as far as possible and do not use too much symbols such as ".","’", "‘", "“", " ”" and blank.

Q: I want to update my profile. When I clicked the "Update" button, the website was linked to 'Sever Error' page.
A:Please check your Display Name. Use short name as far as possible and do not use too much symbols such as ".","’", "‘", "“", " ”" and blank.

Q:Where can I get back my password?
A:You can click HERE to get back your password.

Q:When I submitted my paper, the system gave me information: Don't use non-english for your submission! Field:'Comments'. But I did not found other fonts in field : "Comments".
A:Please check again. Are there "’", "‘", "“", " ”"?

Q:How can I know which papers are submitted?
A:Please access HERE. Please confirm your submission is successed or not if there are any ERROR messages.

Q:How can I delete my submission?
A:We are very sorry. The authors can not delete any submissions. Please contact to us and we can do it for you if you want to withdraw your paper.

Q:I am sure the Account ID and the password are right, but I can not login. Why?
A:Please delete your cookies, and try to login again.

Q:I have gotten Account ID from ICMA 2024, but I have not received any mails from ICMA 2024.
A:If you know your Account ID and your password, please log into ICMA 2024, then enter your Account ID control panel. You can select the first item "Update your Profile" to confirm your Email Address.
If you can not receive any mails and lost your Account ID, please try to get them from HERE.If you can not receive the confirm mail, please get another Account ID with another Email Address.

Q:I found some mistakes in my submission, how can I do it?
A:If you want to revise your paper, we do not need to delete your Paper Submission. You can revised your mistake and Re-upload it, the submitted one will be covered by the new one.

Q:I can't open links in PDF materials, how can I do it?
A:You can get help from https://helpx.adobe.com/acrobat/using/allow-or-block-links-internet.html
The Robotics Society of Japan Kagawa University Kagawa University The Japan Society of Mechanical Engineers Japan Society for Precision Engineering The Society of Instrument and Control Engineers State Key Laboratory of Robotics and System (HIT) State Key Laboratory of Robotics and System (HIT) University of Electro-Communications University of Electronic Science and Technology of China JiLin University Tianjin University of Technology